Preguntas frecuentes
Have questions? We have answers.
Orders & Shipping
How long does it take for my order to ship?
How long does it take for my order to ship?
All orders are prepared within 3 business days from the date of purchase. Once shipped, most packages arrive within 7–10 business days through USPS.
What are your shipping costs?
What are your shipping costs?
Orders up to $25 → $4.95
$25 – $50 → $7.95
$50 – $75 → $9.95
$75 – $100 → $11.95
Over $100 → Free shipping
Returns & Exchanges
What is your return policy?
What is your return policy?
We want you to love your order. If you receive a damaged or defective product, please contact us within 7 days of delivery and we’ll gladly make it right. Products not damaged, can be returned up to 14 days after purchase.
How do I request help with my order?
How do I request help with my order?
Email simplyheartened@lifesparkministries.com. Please include your order number so we can assist you quickly.
Contact & Community
How do I contact customer service?
How do I contact customer service?
You can reach us by phone at 800-556-1195 or by email at simplyheartened@lifesparkministries.com.